From how old the ticket is required?
An individual ticket is required for all ages above 6 years old. For those under 6 years old, 1 pre-school child per parent may enter free of charge. However, those with pre-school children are restricted from entering the stage side of the standing area due to a risk of injury. We will request that people accompanied by pre-school children move to another area if found. Also, baby carriages are not permitted in the venue for any other than a purpose for the use to child. Parents are expected to follow the instruction of the staff, to never let eyes off their child, follow manner, and be considerate of the other guests. If you don’t follow these instructions, we might be forced to instruct you to leave. Should this happen, there will be no refund of the ticket whatsoever.
Can we go outside the venue after an entry?
You can re-enter.
Can we bring our own food and drink?
You cannot bring any food or drink to the venue without exception.
Is there a parking lot in the venue?
Please use a nearby pay parking.
I cut the wristband by mistake. Can you reissue it?
We are afraid that we cannot reissue the wristband due to damage or loss regardless of any reasons. Should unauthorized entry be detected, we will ask the offender to leave and will claim damages by handing the offender over to the police.
Can we use umbrella in case of rain?
Use of umbrella is prohibited inside the venue. Please put on rainwear when it rains. We kindly ask you to take all possible measures to cope with the possibility of rain as well as with the temperature.